Big turnaround after training - Customer Service Advocate Concentrix Employee Review

Training was a terrible experience! Concentrix is a company that has multiple clients. I agreed to work for Concentrix because I had done my research and the client I was to work for was a great company. But unfortunately, it was a joke to sit through a rushed training class with the trainer of Concentrix. (Trust me the truth came out when we went into nesting). None of us were prepared. None! She seemed bored with her job and she answered questions for the same 4 employees. When she did pick a different individual to answer the questions who had their hand raised, there were times you could hear in her voice that she was bothered. This made the individual uncomfortable. You could hear it in their voices! The same thing was done to multiple of the employees including me! It was such bad training that when they let us out on the phones the trainer had forgotten to train us on their phone system! Can you imagine the chaos in the chat room when everyone getting calls was asking how do they transfer a call and how do you answer the phones? I can go on and on but I think with what little I have said you can get a picture of what you can expect. My suggestion is go through their clients directly and you might have better luck! Half the class left before training was finished. Oh and when you are almost done with training, you find out that it is going to be either a sink or swim scenario when you really have to answer the calls! No job is worth the stress up to that point!