Poor Management - Customer Service Representative Concentrix Employee Review

2.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Concentrix, would be a good place to work if management would be handled better, so at this time no pros.

Cons

I worked there for limited time, there management and payroll is are all handled via email. Communication is a big issue... Every payroll I ever received had to be mailed out and never received on time, then once direct deposit was set up for the following payroll there was another error

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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