Don - Anonymous employee Concentrix Employee Review

1.0
May 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is always a plus. Everything is completed via e-mail and/or fax. Recruiters did stay in touch, and expectations were explained quite well.

Cons

Low pay, high turnover, crappy apps, lazy management. People were quitting left and right. One woman threatened a lawsuit because guys were being promoted over women (as if I wanted that headache). One token black in management (suspect to boot). HR is dumb as dirt, too! I wanted evenings, and they had some wet-behind-the-ears kid decide if he wanted to let me switch to evenings (even though I told HR I wanted evenings). Eventually, I left because I got tired of them and the bad mannered, idiot customers I kept getting. One is supposedly allowed to switch clients after six months; I couldn't wait that long.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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