Jun 26, 2023
Concentrix Response
2yHi and thank you for your review- we have to be honest and say that some of the info that you shared is very concerning to us, but we are glad that you've left us this feedback so that we can address it as best possible. We take the Your Voice survey feedback very seriously and use it to help guide us on how to build a better staff experience where we need to. We are also passionate about our mental wellness support programs and we are incredibly disappointed by the situation that you've described. Because this is an anonymous platform, we don't have all of the details we need to in order to look into this. If you are comfortable reaching out to us, we have a confidential inbox for you to use to provide us more information about what you've described and we can share anonymously this on your behalf. We hope that you will use staff.online.feedback@concentrix.com and reach out to us so we can begin to unpack the feedback that you've given us and properly look into this where we need to. Thank you again for sharing this with us- your voice is crucial to us and we are here to listen.