The only job I've ever walked away from - Team Lead Concentrix Employee Review

2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

If you have no idea how to work, it's a great place to learn.

Cons

So much micro management but with a company this large I understand the need, it's just not for me. The company is too large and it's hard to be "seen". Different programs are siloed off so some programs may be better. Way too complicated to try to communicate with your team. Lots of training just not for the things you need like basic job functions and lots of conflicting information from management.

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Concentrix Response
2y
Hi, thank you for taking the time to share your perspective with us. We are passionate about making sure that the feedback our game-changers give is considered and this is why we're here every day reading and responding to your reviews. We are also fanatical about our team members and know that in any situation the Concentrix + Webhelp team is a community here to support each other. We'd like to remind you that all donation activities are 100% optional for every single game-changer. We never want anyone to feel pressured into donating and if people are having this experience, we encourage them to share it with their local People Solutions business partner. Like many workplaces, we are proud to have existing employee assistance programs in place, but we are always looking for ways we can be impactful where we need to. We understand that we're a large company, however great ideas and efforts do not go unnoticed here. We thank you again for sharing!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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