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      Concentrix

      Engaged Employer

      Concentrix reviews

      Customer Service Representative - Customer Service Representative Concentrix Employee Review

      1.0
      Jan 9, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing, nothing, nothing, nothing, and nothing.

      Cons

      Don't pay you on time. Checks are always messed up. HR always refers you to HR out of the country. Hours are always messed up. No system to track your time, instead you have to keep track on your own. Management is incompetent. No parking spaces for all the employees (You have to take a shuttle). Promotions based off of who butt you kiss instead of actually skills.

      Explore other reviews about Concentrix

      5.0
      May 20, 2026
      Sr manager human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, career growth, leadership support and benefits are just a few of the pros.

      Cons

      I don’t have cons to share. I’ve been with the company for 15+ years.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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