Cons outweigh pros - Communications Concentrix Employee Review

2.0
Feb 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun, friendly environment. Low-key, laid-back, good people in general, good benefits structure, and flexible dress code/hours.

Cons

Disorganized is the name of the game. In 2 years with the business I never saw payroll done correctly. Tasks aren't communicated well from senior level staff, so even if your manager rocks, almost everything is a "firedrill"... there is always someone at the top who isn't being transparent with what needs to be done. Pay rates are also well below average. No good performance review structure. Poorly equipped staff don't receive what they need to do their jobs well (tools/programs).

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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