Good company - Customer Service Representative (CSR) Corporate Tools Employee Review

5.0
Nov 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company, has great benefits and decent pay working with certain coaches is a plus along with being able to work from home. The people you work with are great always willing to help.

Cons

They need a little more work on deciding a balance between metric as they tend to go back and forth between between "we are not worried about the numbers its all quality" and then "we need numbers to be the focus in and out of the contact" but they do make things right and its a decent place for what we do.

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Corporate Tools Response
2y
Thanks for sharing your positive feedback about the company, benefits, and the support from your team. Your insights on balancing metrics are helpful and we will continue to work on improving our communication on the why behind changes. Thanks for being a valuable part of our team!

Explore other reviews about Corporate Tools

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, Great pay & Benefits, Alot of great learning opportunities and a wonderful community feeling within the company.

Cons

None to report from my experience.

1
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Corporate Tools Response
6mo
Work/life balance and a sense of community are so important to us. Thanks for the awesome feedback!
5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Interview & on-boarding process was comfortable, casual, but still professional. It wasn't intimidating but exciting to join the team. - Transparency, transparency, transparency. Can this company get a little messy? Yeah, but every company is. The others just don't show you what's going on behind closed doors. - No micro management, complete ownership over your work. - Amazing benefits. FREE medical & dental if you don't have any dependents (those would cost $$). - 401k is insane. My current dollar amount is near doubled compared to my previous job where I worked for 4 years. I have been here for 1 year. - Mix of remote and in-office employees, lots of different backgrounds, everyone is encouraged to be themselves. - Company provides COLA raises whenever possible to help us all with the cost of living. Did not ever receive that at my previous company. - Constantly encouraged to work hard BUT also have fun and take time for yourself. - INSANE PTO! It rolls over yearly and has no limits.

Cons

- This was a tiny company 5 years ago that has grown significantly. Have there been bumps in the road? For sure, but that happens anywhere, even when there is no growth. - Layoffs have been hard to watch and there are some growing pains after such a significant event happens at a company. However, seeing almost every huge company going through the same thing shows me this isn't just a Corporate Tools problem. This is an economy problem.

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Corporate Tools Response
8mo
Thanks so much for the great feedback! We work hard at Corporate Tools to provide awesome benefits and a positive work environment. Love your advice to management as we’re always looking for more ideas to recognize the work of our amazing employees!
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