No work-life balance or room for promotion - Leasing Consultant Cortland Employee Review

1.0
Sep 19, 2019
Recommend
CEO approval
Business Outlook

Pros

The Starbucks coffee machine was nice, and I enjoyed our company sales rallies every quarter.

Cons

This company doesn't know what work-life balance means at all. We would work 9 days in a row and have two days off that weren't even consecutive. The company finally changed its commission scale once their turnover rate grew. We would get threatened that our commission would get taken away due to OSAT (overall satisfaction of residents) scores being low, which has a lot to do with poor management and crappy apartments.

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Cortland Response
6y
Hey, there! Thank you for taking the time to express your thoughts. We’re glad you enjoyed the perks and sense of community while working with us. At Cortland, we work to provide a solid work-life balance for our associates; however, creating a top-notch resident experience is one of our priorities, which can mean longer hours. We encourage all associate to speak with their supervisor about any scheduling conflicts or concerns. Regarding OSAT scores – they are only a partial factor of calculating commissions and impact just a couple positions. Generally, commissions would never be completely taken away simply due to low OSATs. We value your feedback and wish you the best in your future endeavors! – Jonathan Tucker, EVP of Operations & Facilities

Explore other reviews about Cortland

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company great benefits good pay

Cons

None at this time working on moving up

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

None you have no voice . The tenants can walk all over you and you can’t defend yourself worst place ever to work . No work life balance suppose care more about cortland and the clowns that live in the building than your own life . Management must get money for not spending money .

Cons

Everything the company is a complete joke. They worry about their reputation. More than there front line employees. It’s a complete joke .DONT WORK THERE PERIOD

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