Feb 20, 2024
Cortland Response
2yHello,
Thank you for taking the time to share your feedback about your experience working at one of our communities. We're glad to hear that you appreciate our core values and training programs. Your concerns about wanting more contact with management and tailoring certain practices to provide a customized experience for your residents are duly noted. Rest assured that we are sharing this feedback with the team to initiate necessary changes. We hope that you continue to feel empowered to grow in your position, and we're committed to making improvements based on your valuable input. Thank you for being a part of our community.
-Jonathan Tucker, EVP of Operations and Facilities