Absolutely Not - Resident Experience Coordinator Cortland Employee Review

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The company seems to be doing well, which I would expect with the emphasis being put on the bottom line rather than the residents or employees.

Cons

Cortland's core values sound great in theory and sadly, that's all it is. Looks nice on paper. Company culture is important to me. Feeling like I'm valued is important to me. I'm the type of individual who takes ownership for my job, the company that I represent, etc. and it turned out that Cortland does not see, value, and appreciate that when they have it, and demonstrated a gross lack of integrity when it came down to it. My position felt like a joke sometimes because we didn't have the budget to take care of our residents and communities needs (don't get me started) yet we had plenty designated for resident events. Management is political and clique-ish, gossipy, and unfortunately, I do not believe this culture is limited to any specific market. Long story short, I highly recommend choosing another management company.

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Cortland Response
1y
Thank you for sharing your experience here at Cortland. We were sad to hear of your comments regarding Cortland’s core values and our culture. It is our goal to foster an environment where associates can grow together, and we regret to hear your feedback that management did not provide a platform for open communication and support. Your feedback is important in helping us identify areas of improvement and ensuring that we uphold the standards and values that define Cortland. Thank you again for your thoughtful contributions, and if there is any additional feedback you would like to provide, please feel free to reach out at TalentResources@cortland.com.

Explore other reviews about Cortland

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company great benefits good pay

Cons

None at this time working on moving up

3.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a growing company with potential to be great

Cons

Too much change, no longer have a set guideline.

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