The Best Restaurant Company in America - Field Human Resources Manager Cracker Barrel Employee Review

5.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

CBOCS believes in their people. Our Mission statement is "Pleasing People" and this does not just mean the wonderful guest that comes through our doors each day, it's the 70,000+ internal guests. The People First attitude that is exhibited at all levels is what attracted me and keeps me energized. The friendly smiles, the caring attitudes, the great benefits and the dignity and respect I receive tells me I am going to be around for a very, very long time.

Cons

If you are not passionate about your work and afraid to roll up your sleeves and work hard sometimes, this may not be the right environment for you. Cracker Barrel is about teamwork and doing whatever it takes to please our guest, so you may sometimes have to step out of yoru comfort zone and learn something new which really is not a con.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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