Incredibly demeaning - Cashier Cracker Barrel Employee Review

3.0
Feb 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Outside of the health benefits, there are none.

Cons

I came to the job expecting it to involve hard work, potentially getting dirty, cleaning, and working with customers. None of those bothered me. However, the attitude is very paternal, and in a negative way. There is no autonomy. Among the things they do are making you carry clear plastic pocketbooks so that they can make sure you aren't stealing (which works well to prevent theft, but carrying personal items out in front of people staring is humiliating). They also base hours on how well a cashier suggestive sells items at the register. So, if you are not able to sell the candy after someone has had dinner and dessert, you get less hours. I saw people around me who were getting almost no hours and who were working very hard (and were told in front of me that the above was the reason).

Explore other reviews about Cracker Barrel

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Caring and extremely high energy servers, cooks and hostess. The management handles everything at the restaurant with integrity and competence. They know and love their guests. They even know what they order and their other preferences.

Cons

The cuts in hours they are forced to make due to corporate interference.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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