Sales Associate/Cashier - Sales Associate/Cashier Cracker Barrel Employee Review

2.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

There are lots of cool products to sell, and the store is small, so it is easy to navigate.

Cons

However, you get hours based on how much you sell. The amount of transactions that are because of your influence will help you get more hours. If you are shy, like I am, you will not get very many hours. They emphasize selling and require you to ask the guest if they want candy, to try to make another sale, and it annoys the guest. Oftentimes, you will get complained to or yelled at by guests because if they had wanted to buy candy, they would have.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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