"It's like if you went to Disneyland and saw Cinderella smoking and shouting into a cell phone that she just got off." - Inventory Associate Cracker Barrel Employee Review

3.0
Jan 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Environment encourages creative freedom. More responsibility for those who show a willingness to learn. Cross-training opportunities that offer many valuable skills that translate well into other jobs. Highly attentive management staff.

Cons

Don't earn enough money to be self sufficient. Hierarchy system requires frequent tests that give the illusion that you're moving up the totem pole when you're really not. Expected to tailor lifestyle activities outside of work to always be promoting positive company image. Gift shop workers expected to "live sample" items in the gift shop by loading on tons of cumbersome merchandise such as hats, necklaces, scarves, beaded bracelets, etc. and you get reprimanded if you don't wear enough things. Company takes no loss prevention measures (cameras, security tags on merchandise, etc) but blames the one employee on a packed floor if items are stolen. Meals are 50% off when they should be free.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

See reviews by: Helpful|Rating|Date|All