Decent place to start - Server Cracker Barrel Employee Review

2.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

-Fast paced -Friendly staff -Flexible schedules -Great place to learn the art of being a server -35% off food and store items when par 4

Cons

-A little too fast paced. -Store is more interested in making sales than guests experience. With the new "seat to eat" system items move out of the kitchen so fast often times they are served incorrectly and more often than not servers don't get to run their own food. -Will work you to death if you let them. -Constantly messing up availability. -Wont let you get 40 hours. -Poor tips. -Will promote people based on seniority rather than talent.

Explore other reviews about Cracker Barrel

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Caring and extremely high energy servers, cooks and hostess. The management handles everything at the restaurant with integrity and competence. They know and love their guests. They even know what they order and their other preferences.

Cons

The cuts in hours they are forced to make due to corporate interference.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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