RIP Danny Evans, Uncle Hershel and your business vision - Assistant Store Manager Cracker Barrel Employee Review

1.0
Jul 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Large Company with job security inherent in such. Loyal guest following. Reasonable price point. Variety

Cons

Company has become profit first driven. Food quality and safety are compromised daily for profitability and /or keep GMs from having to answer for costs. As a result of lack of regular presence of middle management, many GMs operate with substandard staffing, food quality and facility maintenance. Too many GM's exhibit favoritism and lack of personal integrity in the execution of their position. Veiled ageism, racism and sexism are too regularly the norm within units. Failures in scheduling and holding people equally accountable, to a GMs personal accountability and substandard compliance with company standards, this is a company surviving on past success.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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