Pros
Large Company with job security inherent in such. Loyal guest following. Reasonable price point. Variety
Cons
Company has become profit first driven. Food quality and safety are compromised daily for profitability and /or keep GMs from having to answer for costs. As a result of lack of regular presence of middle management, many GMs operate with substandard staffing, food quality and facility maintenance. Too many GM's exhibit favoritism and lack of personal integrity in the execution of their position. Veiled ageism, racism and sexism are too regularly the norm within units. Failures in scheduling and holding people equally accountable, to a GMs personal accountability and substandard compliance with company standards, this is a company surviving on past success.