Retail manager - Anonymous employee Cracker Barrel Employee Review

2.0
Oct 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cracker barrel is a great company. My DM and restaurant partners are great to work with and very helpful. There's a lot going on every day so you're never bored.

Cons

My hours got cut to 35 hours per week which is insane with the amount of work to do. My store was understaffed when I took over and only 3 months in my hours got cut. It makes it nearly impossible to staff your store with the right people and to get your tasks and administration work done. The financial strain makes it hard to have a family or do anything outside of work.

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Cracker Barrel Response
8y
Thanks for the feedback. We value all of our employees and will continue to work hard to support each and every one. Please keep in mind that Field HR and Employee Relations are available to discuss your concerns.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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