Listen to your Employees - Associate Manager Cracker Barrel Employee Review

1.0
Dec 2, 2017
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of great guest and employees. The business aspect is truly unique to the brand, there’s nothing like it.!

Cons

There is no work life balance as promised. Example - Closings shift then open shift. Working 10+ days in row. Expected to come in on your days off to meet labor. The labor allotted to run the business isn’t efficient which forces managers into position and forces employees to be called out which results in turnover since the hourly employees cannot get the hours they need. Also the Guest experience is at risk by running such a low labor. Scare tactic from upper management and extremely Negative environment.

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Cracker Barrel Response
8y
Thanks for leaving a review. We apologize that you had issues with scheduling. We're committed to providing a healthy work-life balance as we understand employees have lives outside of work. Your hard work did not go unnoticed; and even though you're no longer with the company, we wish you the best. Thanks for the feedback.

Explore other reviews about Cracker Barrel

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive work environment! Lots of room for growth

Cons

Short shifts and it can be hard to get more hours

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Cracker Barrel Response
2mo
Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you enjoyed your time at Cracker Barrel!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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