Manager - Manager Cracker Barrel Employee Review

2.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The brand is exciting to work for and can be rewarding

Cons

Upper management doesn’t care about the field. Threaten your job regularly and “act” like they’re interested in your development.

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Cracker Barrel Response
8y
We're happy you find the brand exciting to work for. However, we're sad you feel upper management doesn't care about the field. You're very important to us and we appreciate all that you do. We would love to hear more from you regarding your concerns and ways we can improve. Please reach out to the Field HR Team or the Employee Relations Team.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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