Server - Server Cracker Barrel Employee Review

2.0
Dec 7, 2017
Recommend
CEO approval
Business Outlook

Pros

The company has a solid brand of pleasing people, and stands behind that 100% for it's customers. There was the ability to make decent money for the time put in.

Cons

If it is busy you may end up working a much longer day than anticipated. They give ABSOLUTELY NO BREAKS during your shift!! A new computer system was implemented during the busy season. Unfortunately the bugs were not worked out beforehand, and a lot of employees lost out on money. I printed out a second copy of all my customers checks to have the appropriate paperwork to show the manager that not all my tables were showing up on tip registra. He replied that he did not know what to tell me. Needless to say I found another job.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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