Horrible management - Host, Retail, Merchandise Handler, Grill Cook Cracker Barrel Employee Review

1.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Get a discount in the retail shop and resturant, guest are nice

Cons

In retail everyone bosses you around every second of every minute. You can't actually do your job without someone telling you what to do. There is a difference between coaching and bossing employees around. My manger text me on my phone to pick up shifts and when truck moves to different days but when I call up there to speak to her and she s not there I texted her so she wouldn't hear about it from other employees that i can work only certain days I don't get a text back or schedule for four weeks. Until I called up there asking what was the deal, she schedule me the next week and I had something come up and since I didn't work for four weeks if I didn't work that week I would be fired. I tried getting it covered and tried picking up a shift but no one responded, I still haven't heard anything from her if I'm fired or not.

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Cracker Barrel Response
8y
Thanks for taking the time to share your insight here. Please keep in mind that Field HR and Employee Relations are available to address any concerns you may have.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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