Great experience for the younger generation- I was a former GM for this concept - General Manager Cracker Barrel Employee Review

1.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Room for advancement, decent pay. Some flexibility in executing ideas for shift improvement.

Cons

Unrealistic labor constraints that negatively impact guest service, managers constantly pulled in too many directions, too many moving parts. Crazy hours and bad scheduling. No life outside of work, work every holiday, work most weekends, no sick days I missed 3 days in 3 years do to illness and had to make them up on a 6 day work week. Had to wear a dress shirt and tie to work kitchen shifts, be prepared to spend a lot on your wardrobe when you get grease on your nice clothes. How much more time do you have?

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Cracker Barrel Response
8y
Pleasing People is an essential part of our core values and mission. This includes not only caring for our guests, but also our employees. We will continue to focus on our people.

Explore other reviews about Cracker Barrel

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive work environment! Lots of room for growth

Cons

Short shifts and it can be hard to get more hours

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Cracker Barrel Response
2mo
Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you enjoyed your time at Cracker Barrel!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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