Short term intro to serving - Server/Waiter Cracker Barrel Employee Review

2.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

I learned how to be a basic server. Their requirements were simple enough but severely lacked quality. The company wants guests in and out to turn tables and train servers to encourage that. Another pro is I learned what to look for in my next serving job. Pro 3, you don't have to handle guest checks, they pay up front.

Cons

Silverware. You roll before and if you do not sell enough of the promoted items then you get more tacked on after your shift. The uniforms and the fireplace. It gets hot. The fireplace also is wood burning and can make your eyes water, asthma act up and just irritate the body. Two table sections on weekends and holidays. untrusting

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Cracker Barrel Response
8y
We appreciate the thoughtful feedback. We're glad you were able to learn new skills while at Cracker Barrel. We are committed to creating positive work experiences for all of our employees and will continue to work on improvements as needed.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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