Good for a first time server to learn the ropes - Server/Waiter Cracker Barrel Employee Review

4.0
Jul 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Paid tips in cash nightly No tip sharing or tip pooling at all More casual environment Friendly staff in all areas Easy to trade shifts and request time off 50% off employee meals and discounts in store Ongoing training/paring up keeps it kind of interesting for brand new servers Easy to cross train to other areas Can make great money in mornings and have nights off for friends and family

Cons

Favortism with certain managers Have to share tables larger than 8 guests Rolling silverware No bussers or food runners 1 or 2 table sections on Sundays Cheaper establishment so lower tips on average You will work every holiday and it will be slammed, with guests and 20+ other servers If a position in BOH like grill lacks bodies, you might be moved to do that part time

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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