This is not a fast food place! - Am Restaurant Server Cracker Barrel Employee Review

1.0
Nov 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Most of the servers are nice, some management can be nice. 50% off of food during your shift.

Cons

Managers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time. Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison. They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager. Love the food, but don't work there if you can help it!

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This job is great overall and I really attribute a lot of the positive atmosphere to the retail manger! Lazondra is the best! She is incredibly kind, encouraging, and understanding! You’ll feel very welcome starting here! She wants the best for the store, but also the best for you as a person! She’s also definitely not afraid to get out there and help out the team! Love her!

Cons

Sometimes it’s a little slow work wise, not that the restaurant itself is slow, but you can only refold the same shirt and check on the same shoppers so many times.

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