No one has your back. - Server Cracker Barrel Employee Review

1.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

apron is free, managers good about letting yuo leave if you don't feel well or if something comes up.

Cons

They're so nervous about being sued and bad PR that they let the customers walk all over servers. I was yelled at and insulted on different occasions and felt completely on my own. I just had to stand there and take the abuse. Customers who come there often know they can be cruel and take advantage of it. It's better to work for a small mom and pop business where the managers aren't afraid to stand up for their employees. It was so bad I quit. Also, servers had to stay after they're shift ended and clean, organize and wrap a ton of silverwear.

Explore other reviews about Cracker Barrel

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed management and my coworkers

Cons

sometimes can be strict compared to other restuarants

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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