Pros
The management at the Shallowford Road Cracker Barrel in Chattanooga, TN is top-notch. They treat you with respect while helping you achieve the most you can with the job. They are extremely supportive and you can rely on them to be there when you need them. Also, they work with you during those stressful times on the job. They will roll up their sleeves and pitch in to get the work done and serve the customers in the best way possible. The management and team work mentality create a nurturing work environment that allows servers to complete their tasks and maintain great customer service. The STAR reward program is a great incentive for the servers.
Cons
It can be stressful and chaotic at times with the number of menu items and the combinations of food. Also, the promise of having certain items to the table in a set amount of time can be extremely overwhelming. The dress code is limiting, but I understand the need for it to be in place.