Cracked Barrel Server - Server/Waiter Cracker Barrel Employee Review

3.0
Dec 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent training program. Probably one of the most intensive, detailed server training programs I have had in 25 years of waitressing. Taught all of the basics that servers should know and do, but 80% of employees don't implement. These include; don't bring your cell phone to work, keep busy even during slow periods, fill tea/water of ALL surrounding tables(not just your own), pre-bus, and stay well stocked.

Cons

Once you are done with said training, and have worked several training shifts, and food running shifts, you should be able to work. Expected to have open availability for all Holidays and work on these Holidays. As the employee, you expect to get more than 2 shifts. If you can only be squeezed in for 2 shifts, then you need to make $200 on each shift, to keep your head above water. However, the shifts you get are "mid" shifts, (2pm-7pm) after breakfast and lunch, and before dinner rushes.

Explore other reviews about Cracker Barrel

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive work environment! Lots of room for growth

Cons

Short shifts and it can be hard to get more hours

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Cracker Barrel Response
2mo
Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you enjoyed your time at Cracker Barrel!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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