Tons of opportunity for advancement and monetary gain. Corporate environment treats you like a kindergarten felon. - General Manager Cracker Barrel Employee Review

3.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of quality training or yourself, managers and staff. Good quality product you can be very proud to sell, professional customer base, excellent compensation in the right unit.

Cons

Micromanaged to the extreme, I worked here for 8 years and after I left I didn't know how to act independently. They will make you into a brainwashed drone if you are not careful. Very long hours to be successful in a high volume unit (29 days a month 12 hours a day, which they will say they don't want you to do but you better or else.) Employees and guests are treated with kid gloves to the point of creating a devilish entitlement ethos while management is treated like chopped liver. You will be under constant threat of termination while a gm with this company and at the same time they will convince you over and over that there are no other jobs to go to and your family will suffer if you leave. I achieved General Manager of the year for 2 consecutive years and during that time I was threatened and written up repeatedly. Very negative yet smile in your face corporate environment. To sum it up, always read between the fine print and look for the hidden meaning in anything from the top. After this paragraph I probably sound incredibly paranoid, all I can say is spend 8 years with cracker barrel and you will understand.

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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