Retail Store Manager - Retail Manager Cracker Barrel Employee Review

4.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

generous employee discount. Great employee assistance programs. Hardworking, dedicated people. Enforces zero tolerance for discrimination & harassment policies.. Excellent upper management. Guests enjoy the unique experience. New training programs. Company rewards managers with conference in nice locations, with specialized training and motivational speakers.. Highly trained and supportive staff at home office.

Cons

Under paid hourly employees, not comparable to other hourly positions. Inconsistent stock levels of merchandise. Recent labor cuts on both sides of the business, make it challenging to provide consistent exceptional level of guest service.90% of employees are part-time, causing high turn over in combination with lower rate of pay. Holidays are mandatory, but necessary to appeal to the guests.

Explore other reviews about Cracker Barrel

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very positive work environment! Lots of room for growth

Cons

Short shifts and it can be hard to get more hours

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Cracker Barrel Response
2mo
Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you enjoyed your time at Cracker Barrel!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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