Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

39% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (58) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (9) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 40 reviews)); "Great culture to be part of" ((in 34 reviews)); "People are nice and try to help." ((in 28 reviews)); "Good coworkers" ((in 14 reviews)); "Flexible work/life balance and schedule" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 73 reviews)); "Bad management makes your life hell" ((in 27 reviews)); "This is how it was explained to me by a former district manager." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 16 reviews)); "Stores should have 2 managers and most only had 1." ((in 14 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Phoenix , Brooklyn , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage reviews

Overworked & Underpaid - Just the Tip of the Iceberg - Sales Agent CubeSmart Self Storage Employee Review

1.0

May 21, 2013

Sales agent

Recommend

CEO approval

Business Outlook

Pros

At least you have a job...

Cons

- Management seems clueless as to how to run a call center effectively and keep up morale. - Sales and Customer Service personnel are essentially working against eachother. - No career growth potential what-so-ever (Nepotism in EVERYWHERE - all former QVC layoffs) - Inconsistent bonuses based on reviews subject to the temperment of your manager. - Assinine sales process involves tracking non-sales (hang-ups and wrong numbers) that hurt your bonuses and rating percentage. - Employees now being forced to randomly swap days off in favor of working days where higher call volume is evident = more workload for same pay and no option for overtime. If the day switch criteria won't work for you, you're threatened to be reported to HR.

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5.0

Apr 27, 2026

Store manager

Recommend

CEO approval

Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0

Jul 18, 2026

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good parking and free bagels.

Cons

Senior leadership can create a difficult work environment for employees who challenge decisions or fall out of favor. Rather than encouraging healthy debate, dissenting viewpoints may be marginalized, making it difficult to succeed. Women may perceive unequal treatment and fewer opportunities to influence key decisions compared with their male counterparts. The culture can feel outdated in this respect. Frequent turnover among HR leaders has resulted in shifting priorities and inconsistent execution. Career paths and development plans are often communicated but not consistently followed through, leaving employees uncertain about advancement opportunities.

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CubeSmart Self Storage

Overworked & Underpaid - Just the Tip of the Iceberg - Sales Agent CubeSmart Self Storage Employee Review

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