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CubeSmart Self Storage

Engaged Employer

Turning CubeSmart’s culture into a Public Storage cesspool. - Field Training Specialist CubeSmart Self Storage Employee Review

1.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Field Teammates and set schedules.

Cons

Read the positive reviews carefully. The short ones with little to no details are fake. Employees have also been asked to write 5 star reviews because the overall rating for the company dropped. So let’s start with pay. Single adults can’t live off the pay CubSmart offers. Now combine the low pay with company insurance that goes up yearly (last year went up $20/ pay period) and cancels out your .20 - .30 cent yearly raise. Next let’s talk about upper management. They have cut and cut and more cuts to the point where we no longer receive bonuses. No longer receive decent respectable raises, nor did we get any kind of respectable bonus for working through COVID. Company is making record profits, execs are giving their selves huge bonuses and pay raises, but we got a one time $150 bonus for working through COVID…. absolute joke. Advancement - non existent. They brag about promoting from within yet 11 out of the 12 new DMs were hired externally. Next, 401k. Another joke. They don’t pay field employees enough to contribute much to your 401k. If that’s not bad enough, they don’t even cover the fees for the 401k. Work atmosphere - starting to look like Public Storage. They hired a few DMs from Public storage, who brought their friends over, and have turned it into a toxic working environment that includes favoritism, gossiping, and cliques. If you’re not in the clique - watch out. Leadership - not long ago you could run the store as if it was your own. They even encouraged that. Now, you don’t have much say or decision making ability anymore. It’s micromanaged to the point that they tell you when you can take lunch.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good parking and free bagels.

Cons

Senior leadership can create a difficult work environment for employees who challenge decisions or fall out of favor. Rather than encouraging healthy debate, dissenting viewpoints may be marginalized, making it difficult to succeed. Women may perceive unequal treatment and fewer opportunities to influence key decisions compared with their male counterparts. The culture can feel outdated in this respect. Frequent turnover among HR leaders has resulted in shifting priorities and inconsistent execution. Career paths and development plans are often communicated but not consistently followed through, leaving employees uncertain about advancement opportunities.

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