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CubeSmart Self Storage

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CubeSmart Self Storage reviews

Tired Of Being Verbally Abused - General Manager CubeSmart Self Storage Employee Review

1.0
Feb 14, 2015
General manager
Recommend
CEO approval
Business Outlook

Pros

Opportunities to help customers in need of storage.

Cons

Working for a Manager that manages by threats of termination, threats of retaliation unless "doing as he says", verbal abuse, screaming when talking either face to face or on the phone. Verbal abuse to the extent that employees are so stressed that it affects their health, home life and desire to even go to work is beyond shameful. Some extremely talented individuals have been either terminated or driven to resigning for unsubstantiated reasons. When a Management has the "power/authority" to end someone's employment based on things like keeping payroll below budget due to experienced employees salaries being above what thry could pay someone with less experience, there is a problem. Seems like Management can "trump up" instances/reasons for termination or documenting instances based on taking things "out of context". running. If Cubesmart feels this is an example of "Upper Management" everyone (employees and customers) should get out before it too late. If you have Cubesmart stock (CUBE), SELL before you loose your savings.

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CubeSmart Self Storage Response
11y
Thank you for sharing your experience. We sincerely appreciate your feedback and wish to investigate further. CubeSmart and its leadership team strive to create a workplace environment free of harassment, discrimination, and retaliation. We enforce anti- discrimination and anti-harassment policies. CubeSmart takes claims of harassment and discrimination very seriously. Please reach out to the Human Resources team at 610-535-5700 and ask to speak to a teammate relations manager. We are here to listen to you and investigate your concerns.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Store manager
Recommend
CEO approval
Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jul 18, 2026
Project manager
Recommend
CEO approval
Business Outlook

Pros

Good parking and free bagels.

Cons

Senior leadership can create a difficult work environment for employees who challenge decisions or fall out of favor. Rather than encouraging healthy debate, dissenting viewpoints may be marginalized, making it difficult to succeed. Women may perceive unequal treatment and fewer opportunities to influence key decisions compared with their male counterparts. The culture can feel outdated in this respect. Frequent turnover among HR leaders has resulted in shifting priorities and inconsistent execution. Career paths and development plans are often communicated but not consistently followed through, leaving employees uncertain about advancement opportunities.

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