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CubeSmart Self Storage

Engaged Employer

Would not recommend - GM CubeSmart Self Storage Employee Review

1.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the customers you meet while working there

Cons

My health quickly declined after starting with this company. My blood pressure was running sky high, I was under constant stress and some days didn't get lunch AND left an hour late to get everything done that was asked on their checklists when higher ups would come though. You are maintenance, management, therapist, collections, customer service and much more working for this company. They definitely show favoritism and allow their favorites to do whatever they want with no repercussions. My area FTS and her husband worked at separate stores and got their daughter hired as my SM. I did not find out until they called to tell me she was coming for her tour that she was related to my FTS and her husband. The daughter continuously tried to micromanage me with her parents assistance. They changed my schedule without asking on several occasions. They were always on their phones and did minimum to help on the property. The husband would do food delivery on the clock and sit at the desk with his feet up vaping and spying on other stores though the security cameras. They would use their cell phones to pull up cameras at other locations and spy on employees. They also used their phones to clock in and out without even being at work. They would be at Walmart or getting breakfast and clock in on their phones and get to work late. I was told it was immediate termination for signing in to company portal from personal devices. They did not care about your physical health and you constantly had them asking more of you and no extra help. I was terminated and they are fighting my unemployment benefits. Upper management especially the DM lied and said I voluntarily resigned. If you want a job where you are constantly stressed and running around this is it. Call center is 24 hours and calls you off the clock to assist customers. If it were an emergency at the property that would be one thing. They expect you to answer and assist no matter if you're out on medical leave or asleep. Then if you try to adjust your time to get paid for it they threaten to terminate you. Definitely not worth the pay they offer and not worth the stress you put yourself through.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good parking and free bagels.

Cons

Senior leadership can create a difficult work environment for employees who challenge decisions or fall out of favor. Rather than encouraging healthy debate, dissenting viewpoints may be marginalized, making it difficult to succeed. Women may perceive unequal treatment and fewer opportunities to influence key decisions compared with their male counterparts. The culture can feel outdated in this respect. Frequent turnover among HR leaders has resulted in shifting priorities and inconsistent execution. Career paths and development plans are often communicated but not consistently followed through, leaving employees uncertain about advancement opportunities.

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