Great company. - Assistant Operations Manager DSW Employee Review

4.0
Jul 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Most management believe in the values the company tries so hard to incorporate. Great starting pay. Great choices on product with nice discount (30%). Moved up very quickly from sales associate to assistant merch manager to assistant ops manager. INCREDIBLE district manager!!! Great employees. I was able to make so many lasting friendships.

Cons

Payroll was always a struggle meaning not enough hours for managers to manage and employees to maintain the floor and cashwrap. On most occasions, as a manager, I was working with just one other person. Selling the rewards was a struggle of integrity with some associates. They felt pressured to get a percent to sign up and the numbers were meaningless to them. Very little opportunity to grow as a person in a management position. My hours were erratic at best and never any sort of schedule so I couldn't go back to college (now that I had the money). I could be at work anytime from 7 am - 4 pm or 3p - 12 am with no consistency.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job it self is easy and not very fast pass.

Cons

Not always easy to get time off.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

30% Employee Discount, sometimes around the holidays they'll have an additional for employees. Sometimes you'll get along with other associates.

Cons

- Poor hours, which goes both ways, you could either get not enough or too many hours. I was pulling around 30hrs a week for the first few months when I first got hired. - No appreciation or acknowledgment if you're actually doing the work and not just focusing on looking good for the customers. - Poor management. No communication in between the superiors, none of the updates they get (as far as procedures and what not) get passed down to the employees that actually need to use that information. - You won't be able to do anything about thieves, other than make them known to managers, and attempt to watch them while juggling a thousand other things. - No room for growth unless you've gotten hired through nepotism or you're willing to lose your soul for that job. - No adequate raises. I started at 15.50$ and ended at 17.70$ and I worked there for nearly 4 years (2 months shy) putting in a ton of effort.

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