Cool product bad sales culture - Inside Sales Representative/BDR Darktrace Employee Review

1.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

AI Cyber Security sounds cool

Cons

I joined 11 months ago with a team of 28 and watches it dwindle down to just 12 (company hired 2-3 new ISR’s per month). Company never asked anyone to leave/ put on pip and rep failed to hit. Literally just that many people were unhappy and wanted to leave. To sum it up: -poor management -zero transparency from leadership -have an “in-house developed” CRM that does not function as a CRM should and has an enormous amount of duplicate leads -leadership does not want to promote BDR’s into selling roles -you will get a bunch of free lunches, breakfasts, Uber eats gift cards, Mac books, and all the other boujee things that come with joining a cyber security start up but the company will not even spend money on a functional CRM or any additional resources for its sales people. Company simply does not value its sales people

Explore other reviews about Darktrace

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good culture and great tech sales exposure

Cons

lack of internal promotion path, just overall lack of vertical career trajectory

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy & Independence: You get great autonomy to build your own schedule. It operates very much like a true field sales motion, which is great if you value independence. Perks: There is a high degree of expense freedom, and the Sales Kickoffs are a definite highlight.

Cons

The company is currently gasping for air and is super misaligned. There is absolutely no sense of direction. The Go-To-Market (GTM) strategy obviously doesn't work because leadership changes strategy it every Half because of poor performance . Turnover is INCREDIBLY HIGH, people was congratulating me that I made it at Darktrace more than a year when I left, which is never a good sign for a company. CEO REPVUE- stated that only 15% of reps hit their goal attainment at Darktrace from it's reviews. If you apply here, you need to know exactly what you are getting into and be willing to work extremely hard just to help dig the company out of a hole.

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