4y
Thanks for taking the time to share your perspective and your experiences. Our people are the heart of our organization, and we wholeheartedly believe that when we feel our best, we do our best. We are disappointed to hear about your negative experience and understand that change within an organization can cause some angst.
We have enough experience in this industry and take a lot of good reviews about our people and services. We're doing a great job at adapting to the change, and we've implemented several processes, policies, and procedures that have been very successful. You may be surprised to know that our customer satisfaction level is now the highest in the industry and we have witnessed an increase of 300% in our customer base in a few months.
By creating a culture where everyone can do their best work and fostering an environment where diversity is supported and appreciated, we ensure that our workforce attracts the most talented people seeking a place where they belong. We have added more than 25 new team members through our professional onboarding program, in the last 4 months.
Furthermore, under the new Leadership, we brought in incentive programs that allow employees to make additional compensation monthly also free healthcare is among the many benefits our team members. We work as a team to raise Diamanti to new heights of success, and we have achieved a lot in such a short period.