Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Diamanti

Is this your company?

Diamanti reviews

2.7

44% would recommend to a friend

(97 total reviews)

Chris Hickey

49% approve of CEO

36% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.7

Diversity & inclusion

2.7

Senior management

2.7

Career opportunities

2.6

Culture & values

2.6

Work/Life balance

Diamanti has an employee rating of 2.7 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diamanti employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

97 reviews
1.0
Jul 24, 2021

Went from bad to worse

Channels
Recommend
CEO approval
Business Outlook

Pros

Technology is decent, but it will never be a market maker or leader in any sizeable niche.

Cons

Leadership - The executive leadership team was absolutely horrible and now they just replaced the CEO with an absolute cancer to the company. I spoke with a couple of folks who worked with the CEO at his former employer. Apparently, he drove the entire sales team away and finally got fired when the Private Equity investors couldn't take it any more. He is rude and condescending and the worst thing is that he actually thinks he is smart! The guy can't even compose a comprehendable e-mail if his life depended on it. How he is even employed is a complete mystery to all that know him.

avatar
Diamanti Response
4y
Thanks for taking the time to share your perspective and your experiences. Our people are the heart of our organization, and we wholeheartedly believe that when we feel our best, we do our best. We are disappointed to hear about your negative experience and understand that change within an organization can cause some angst. We have enough experience in this industry and take a lot of good reviews about our people and services. We're doing a great job at adapting to the change, and we've implemented several processes, policies, and procedures that have been very successful. You may be surprised to know that our customer satisfaction level is now the highest in the industry and we have witnessed an increase of 300% in our customer base in a few months. By creating a culture where everyone can do their best work and fostering an environment where diversity is supported and appreciated, we ensure that our workforce attracts the most talented people seeking a place where they belong. We have added more than 25 new team members through our professional onboarding program, in the last 4 months. Furthermore, under the new Leadership, we brought in incentive programs that allow employees to make additional compensation monthly also free healthcare is among the many benefits our team members. We work as a team to raise Diamanti to new heights of success, and we have achieved a lot in such a short period.
1.0
Dec 17, 2021

Stay away, CEO Chris Hickey is a Nightmare

Sales director
Recommend
CEO approval
Business Outlook

Pros

Benefits and the Product does work.

Cons

CEO Chris Hickey has no clue on how to run a tech company. I would highly recommend anyone looking to work here to think twice as long as the CEO is Chris Hickey.

avatar
Diamanti Response
4y
Thank you for taking the time to leave a review. We have adapted our services over time to accommodate changing customer tastes. Some of our clients have praised our recent developments, and the staff is pleased to see the positive changes brought about by new Leadership. While change can sometimes be difficult for some people, we're doing all we can to ensure that we continue to improve. We're sorry to hear about your bad experience with the company and appreciate that change can be difficult. However, we have focused on our work environment and ensuring our employees know what is expected through job descriptions, policies, procedures, and performance reviews. We will always stand up for fostering a sense of belonging, building an inclusive culture, and creating a place where everyone can do their best work and create a positive environment where everyone feels valued. The initiatives taken by the new Leadership have boosted our customer base by nearly 300%, and we have the highest customer satisfaction in the industry now and managed customer experience consistently. Our team is growing, and our equity program has been extended to all employees. At Diamanti, we all work together to reach our goals; thanks to the efforts of our team members, we have achieved substantial success in a short time.
1.0
May 23, 2022

DO NOT JOIN!!! They will pay you good but expectations are insane!!! Please be careful joining this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I will try to be honest as possible in this review and I hope you take the time to reconsider this opportunity. Extremely easy interview process - 1 interview with the CEO and you are basically in. I would push to talk to actual team members if you are considering a opportunity - High Pay - You will be offered an incredible compensation package with a high base and commission. - Founding Engineering team is incredibly smart and has built a product that COULD compete in the Kubernetes space. - Base level benefits are provided that could be found at most other tech companies as well. Not much else :)

Cons

Compensation - The base is good but you will probably never close a deal as no one has in the past year. Clients are leaving the organization! SDRs will sometimes take a higher portion of a deal that an AE. Sales - You will be required to make a minimum of 50+ personalized outreach cadences/calls a day. Sounds easy at first however their broken salesforce rarely tracks the team's actual performance and if you don't show 50 cadences on your report you will be scrutinized to the highest level. 97% of these cadences will never work or make it to the client's inbox as pretty much every email is marked as spam. Micromanaged to the extreme - There are forecast calls TWICE a day. You will be asked to review your performance every morning on a full sales team call and then once again on a pod call later in the day. CEO only cares about outreach and never supports you. CEO and other leadership - Chris Hickey is the WORST CEO I have ever worked for. He was recruited by the board of directors to come in and revamp the sales organization. He has no industry knowledge in the Kubernetes space and thinks he can treat the company as a telemarketing company and close deals in 2 weeks. This industry has long sales cycles and every other company respects that and works with their clients through the process. Chris has recruited his henchmen to come work alongside him in the New York office, such as Arnaldo Perez (CRO) and they sit in their office all day planning new things they want the sales team to do every day and then they push everything onto the sales team and expect them to figure it out. Chris will micromanage you to extreme levels. If you speak up and share your own thought he will not listen to you. Continuously cuts off team members as they are speaking and never listens to others' opinions. Not an inclusive workspace. Everything needs to be done his way. I don't believe there are any sales members on the team that has been at Diamanti for over a year. They show these massive checks that ex-employees had received but they left the first chance they could when Chris Hickey got hired. They are having new sales people write good glassdoor reviews as they are having a hard time hiring people as the word is spreading about this toxic organization and people are being told to stay away. Overall, this company is terrible. If you are considering this opportunity because of the pay, I would strongly look to rethink what is more important to you Money or Happiness because you will not be happy here. Unfortunately, I did not take the time to do my research and got stuck here.

avatar
Diamanti Response
4y
Thank you for sharing your candid review. We’re sorry to hear that you did not enjoy your experience at Diamanti, and we thank you for your contributions to the company and our customers. We understand that Diamanti may not have been the right fit for you. We pride ourselves on being open to feedback, but to be candid, this review seems as though it was written in anger. We will always stand up for fostering a sense of belonging, building an inclusive culture, and creating a place where everyone can do their best work, and creating a positive environment where everyone feels valued. We realize change is hard and respect your opinions on the matter. I'm also sure that we can do many things better. We wish you all the best in your future endeavors.
Viewing 1 - 3 of 97 Reviews
Related searches: Diamanti jobs | Diamanti salaries | Diamanti benefits | Diamanti interviews
ReviewsDiamanti reviews

Glassdoor has 116 Diamanti reviews submitted anonymously by Diamanti employees. Read employee reviews and ratings on Glassdoor to decide if Diamanti is right for you.