Terrible. - Market Development Representative (MDR) Docusign Employee Review

1.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits for pat/mat leave, pay is decent for an entry role.

Cons

As much as leadership has tried to turn this place into a high performing place, no team is really high performing. Most the teams are carried by 1-3 high performers. Eventually they burn out or churn out, and leadership replaces them with a new member with the promise that "they'd get promoted". Well, if you take a look around, more than half the mdrs have been in seat for 2-3 years without a promotion. 50% of MDRs who were promoted in 2025 and 2024 have left Docusign and churned in the AE seat, because the org never prepped them to become one. Taking a look at their closed won ratio will give you an idea. This is because many managers lack the ability to forecast or develop high performing teams, and the higher mdr leadership dont' really know what they're doing. Throw a bunch of buzzwords and talk about data/ai to make it look like they're improving the org. Also, this place has gotten VERY toxic. Bullying is frequent, as well as gossip behind peoples backs. During middle of 2025 there was an exodus of reps in cbu due to these issues and many were high performers that were supposed to grow here. If the best are leaving, what does this mean for the rest? I wouldn't recommend docusign right now as a place to break into tech sales, and I'm surprised by the high number of good comments, given how many complaints i hear from CBU/EBU mdrs - maybe leadership is writing them lol.

Explore other reviews about Docusign

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

avatar
Docusign Response
4d
It is great to hear that you enjoyed so many aspects of working at Docusign. We are intentional about creating a workplace where everyone feels empowered to do their best work. Wishing you the best of luck in your next venture.
1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

2
avatar
Docusign Response
2w
Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.
See reviews by: Helpful|Rating|Date|All