Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 49% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 374 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 216 reviews)); "Great leadership and company direction" ((in 134 reviews)); "SDR Role is great and good pay" ((in 120 reviews)); "Smart and Great Teams" ((in 117 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor management and politics" ((in 111 reviews)); "Frequent layoffs resulting in permanently increased workload" ((in 74 reviews)); "There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 21 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

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Docusign reviews

Almost Perfect - Senior Instructional Designer Docusign Employee Review

4.0

Nov 12, 2018

Senior instructional designer

Recommend

CEO approval

Business Outlook

Pros

DocuSign is a great company and in many ways it is exceptional. The C level leadership is outstanding and Dan Springer is a talented, effective, and personable CEO. He continues to make good on his promises and is leading DocuSign to even bigger and better things. The salary and benefits are competitive and the office environment has the perks you expect at a high-tech company in San Francisco. The IMPACT program is a shining star at DocuSign. It encourages and supports employees to give back to their communities and charitable organizations.

Cons

Even the best companies hire managers who have their own agenda that is not consistent with the best interests of the company nor its employees. Unfortunately this happened to my organization. What was once a highly functioning, collaborative and effective team, is slowly being dismantled by a new senior manager in a larger organization that relies on downward communication and offers no opportunity to communicate up in a safe way.

Docusign Response

Thank you for taking the time to share your thoughts and weigh in on the strengths (great CEO, IMPACT, salary, benefits, workspace) as well as what you view as the areas of improvement. We will share your review with the head of HR and your area so they are aware of your POV.

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5.0

Jul 13, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0

Jul 12, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

Docusign Response

Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.

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