Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 49% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 379 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 220 reviews)); "Good pay and package" ((in 129 reviews)); "Smart and Great Teams" ((in 119 reviews)); "Management is great and transparent." ((in 111 reviews))

What are the cons of working at Docusign according to real employee reviews?

"Poor leadership and decision making" ((in 127 reviews)); "Three massive layoffs within 13 months." ((in 80 reviews)); "Lack of diversity and inclusion" ((in 23 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

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Docusign reviews

A great growth company with all the positives that come with that and some of the pains - Enterprise Account Manager Docusign Employee Review

4.0

Apr 24, 2019

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

The people are fantastic top to bottom. The executive leadership has great vision for where they plan to take the company. Management and peers alike are extremely talented. Feedback culture is strong and everyone I've worked with has been very accessible. Peers help with learning, managers are supportive. With being a growth company, there's tremendous opportunity for career growth. Roles are being created and teams are growing to support the book of business.

Cons

They need more people. Many business units seem lean, supported by a few veterans with lots of experience doing everything they can to bring new faces up to speed. DocuSign is investing in people and hiring in droves, but we're just not quite there yet. Training has improved immensely but there's still a gap.

Docusign Response

Thanks. It's great to read your comments about the team, executive leadership, culture, peer learning, career growth and support for the book of business. There are some load balancing issues. We'd encourage you to keep discussing those (where you see them) with your HR Business Partners so they are aware because they are involved in organizational planning. I've seen some recent strides beefing up certain areas that need more staff and am taking that as a positive sign that we are continuing to focus on our goals and align resources accordingly. Glad also to hear you see improvements in training. The Talent Development has launched many programs and offerings including Educational Assist and DocuSign Learning. And they have some pretty robust talent development programs in the pipeline. So stay tuned.

Explore other reviews about Docusign

5.0

Jul 13, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

All good, very friendly, nice work life balance

Cons

Nothing that i can mention

1.0

Jul 12, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Seriously, it's all about luck with your manager and territory. If you land a good one, the money can really flow. Honestly, you don't even need to deep dive into the details. Just hope for the best and you might strike gold. It's a real gamble sometimes, but that's how it goes.

Cons

Seriously, these sales quotas feel designed for us to fall flat on our faces. It's wild how management sometimes pushes us towards tactics that feel a little sketch. And don't even get me started on selling IAM; it's a real uphill battle. Honestly, the leadership here just isn't cutting it. It's frustrating to feel like you're set up for failure and not getting the support you need.

Docusign Response

Thank you for your candor. We want all of our sales teams to feel set up for success, and while we are continually focused on providing the right enablement and territory tools as our product portfolio evolves, we maintain a strict commitment to ethical business practices. We encourage you to report any concerns directly and confidentially to our Compliance and Ethics team at compliance@docusign.com so that this can be properly and thoroughly investigated.

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Docusign

A great growth company with all the positives that come with that and some of the pains - Enterprise Account Manager Docusign Employee Review

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