Top place to work for a reason - Product Designer Docusign Employee Review

5.0
Jun 28, 2020
Recommend
CEO approval
Business Outlook

Pros

DocuSign scores highly on the fundamental elements that constitute an ideal work environment: → Culture: There is a friendship first, open culture that emphasizes learning, promotes socializing, provides support, recognizes effort, celebrates accomplishments, compliments quality and induces inspiration. → Flexibility: The company and managers are very accommodating of schedules and worktime which shows their trust in employees. No need to clock-in and you can always leave the office to make your doctor's or vet's appointment. Not to mention you are more than welcome to work-from-home any day. → People: Co-workers at DocuSign are a pleasure to learn, work and grow with. Here, people accept you for who you are, value relationships, and genuinely care about each other. → Transparency: Even though DocuSign is growing rapidly, the leadership is very approachable and provides opportunities to ask questions. They collect constant feedback, acknowledge problems and opportunities to improve and actively work to get better. → Reasonable and Focused: The company is prudent in spending it’s resources. It does not squander money on unnecessary lavish parties. Although there are many events, offsites and team-bonding hangouts which add to the culture, the spending is always balanced and kept in check → Business: The business, mission, and values of the company is something to be proud of. They are working to eliminate paper, which is great for the environment and transforming businesses, small and large, by helping them automate their contracting processes through the Agreement Cloud which is a great product the digital future. → Fun: Besides your day job, there are opportunities to volunteer for causes, join informal and formal clubs, and contribute to Employee Resource Groups.

Cons

Not many but there are some that the company can improve on: → Workplace amenities: The offices don't have great amenities and can definitely modernize the interiors. More, better co-working spaces, lounges, healthcare assistance on site, and areas to play would be a great addition. → Pay and Perks: Although benefits are great, the perks program doesn't offer much and has limited usable local options. Base pay is good but not great, it falls around the 80-85 percentile mark of the market but considering it's a top place to work, seeing it above the 90th percentile would be great. → Product and Resourcing: Resourcing is a concern sometimes as with any growing company and priorities are often assigned to product areas that add features which means that refining and modernizing the fundamentals has to take the back seat sometimes.

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Docusign Response
6y
Thank you!

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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