Great place to be at - Account Manager Docusign Employee Review

5.0
Jul 26, 2020
Recommend
CEO approval
Business Outlook

Pros

As an org, DocuSign has clear cut goals. Management communicates them and provides regular updates. Most people on my team have an owner mentality - we all have stocks and pay careful attention to the price. It’s a great mentality that keeps me excited to log on every day. I feel supported by my manager and team - our quotas are challenging, but I’ve been able to hit and exceed consistently. The commission pay out is great - I’m definitely making good money. Covid response: I’m impressed by leadership’s early response to covid. DS takes really good care of its people.

Cons

- Lack of clarity about go-forward remote work policy. Tech companies such as Facebook and Twitter have made a commitment to allowing permanent remote work. Please let us know.

avatar
Docusign Response
5y
Thank you for sharing your detailed thoughts. It's great to hear that you believe we have clear goals and that most people have an owner. (I really think that is true and refreshing). It's also wonderful that you feel so supported by your manager. That makes a huge difference. Thank you for also recognizing our leadership's early response to COVID-19 and ensuring its employees were taken care of. That means a lot. As Joan Burke said on the last All-Hands call, we have said all employees can work remotely until the end of the year at least and we likely we offer much greater flexibility for employees post-COVID-19. We all acknowledge that people can work remotely effectively and leadership is figuring out what makes sense for our business. Please be patient and stay tuned.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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