Growing pains, especially in Finance - Manager Docusign Employee Review

3.0
May 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, culture Strong CSR Nice people overall

Cons

I started and quit during the pandemic. I was so excited due to the reputation of the company, CSR mission, and employee-centric culture. However, it started poorly when my offer was lowballed and my recruiter basically got mad at me for trying to counter - he threatened to retract the offer. I ended up finally accepting the lowball offer it b/c it was during the pandemic. For perspective, I had one headcount to hire and the salary range for an hourly individual contributor reporting to me came back making more than me, with almost as much stock. Then came into manage a department that never replaced the prior SME manager when he left 5 years prior, just kept shuffling the employees around. The department was held together with a giant roll of duct tape - and then the company almost doubled in size during the pandemic. The policies and procedures weren't scalable, the whole thing needed to be knocked down and rebuilt. And then there was a change in leadership...so trying to make progress was painstakingly slow if at all. I left thinking that really their Finance org runs more like an old school legal firm masquerading as a tech company. It will take time to right the ship and I have no doubt that they'll get there but I didn't have the energy to see it through - especially considering I didn't feel appropriately compensated.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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