A joke of a company - Market Development Representative Docusign Employee Review

2.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance - DocuSign does a great job at offering a work life balance. You are encouraged to take PTO days. For mental health, physical health, vacation, etc. They encourage you to take them. Benefits - The benefits are great. Generous PTO, Company time off the week of Christmas, WFH stipend, Fitness expense, Medical & dental, transportation, etc.

Cons

Where do I even start… The Sales Org is an absolute MESS. The entire C Suite was just wiped out. Directors / upper management quitting left and right. Attrition is HUGE across all roles in the sales org. Quotas are STILL inflated from our COVID peak. Some reps can’t hit the insane quotas so they are living on their base pay, which isn’t even livable. Management does not care about this at all. They ask for feedback but do absolutely nothing with the feedback they receive. Because of the high quotas, some reps are out of luck with nearly no shot at promotion. Real, true talent continues to leave because of this. Success in the sales org is based SIGNIFICANTLY on the team you are placed. MDRs are placed on teams randomly. Keep this in mind. Success also depends on your manager and your AE. I know some MDRs who have not had a dedicated AE for months because turnover is so high. This affects your ability to do your job successfully & is something you can’t even control. MDRs on certain teams barely do anything, yet are hitting 200%+ of quota because their AE likes them. Pay - Base pay is HORRIBLE. No way you can afford to live on base pay if you are located in one of their large hubs. No where close to market rate. If you started at DocuSign 1-2 years ago your stock isn’t worth anything anymore. They encourage the use of PTO, but there is no quota forgiveness if you use it.

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Docusign Response
3y
Thanks for sharing your feedback. We have shared your perspectives with the HR and Sales leadership.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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