Old fashioned to a flaw - Customer Service Assistant - Float Dollar Bank Employee Review

1.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

-Entry level positions. -No education or experience required -A more prestigious type of retail -Very good insurance -Old style feel

Cons

-Churn and burn employment -Inexperienced and uneducated management. The company still employs the "Good Cop Bad Cop" style of management. -Managers promote infighting in the office. Often times they will ask for gossip that will show up on other peoples reviews. -Company was founded in 1885, and still feels generally the same. Innovation is a dirty word. Suggesting ways to increase efficiency or improve service met with heavy resistance.

Explore other reviews about Dollar Bank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly, decent amount of knowledge able to be gained. Team supports you and encourages you.

Cons

After learning the tools (intune, felxera, etc) things become more and more repetitive.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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