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Donor Network West

Is this your company?

Great culture and Staff. Terrible CEO. - Anonymous employee Donor Network West Employee Review

2.0
May 21, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at Donor Network West for between 5-15 years so I’ve had lots of experience with them. There have been many ups and downs but the people are what keeps me here. The staff of all departments are amazing. Everyone is extremely mission driven, they work extremely hard, and are amazing to be around.

Cons

This company used to be amazing. I thought I was going to finish my career here but after the organization went through a reorganization and we hired a new CEO the company went downhill and FAST. Let me put it bluntly, the executive level of management, ESPECIALLY the CEO Janice Whaley, doesn't care at all about any of their employees. Janice’s only concern is with how many organs/tissues are being recovered and what our margin is. Now a CEO is right to be worries about these things but NOT at the detriment to over 300 staff members. I know that once we are back to normal after the pandemic I am taking my talents elsewhere and that is solely due to the terrible environment Janice Whaley has created as such an amazing company. Janice has handled the pandemic extremely poorly. She cherry picked which departments were able to work from home based on which managers she liked. Then she brought everyone back into office before the shelter in place was lifted and did not give a reason as to why. When managers of different departments pushed back they were all shut down. Only a very limited number of people are allowed to eat in the break rooms due to social distancing and now they’re telling us WE CANNOT EAT AT OUR DESKS! Then WHERE THE HELL ARE WE SUPPOSED TO EAT?! This is just a small example of how decisions that the executive level of leadership are rolled out without thought to the well-being of their employees.

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Donor Network West Response
6y
Thank you for your post. We appreciate your perceptions and feedback. We believe in compassionate care, and that care must emanate throughout our organization, including the happiness, health and well-being of our employees. Our organization has indeed experienced changes, and at times, those can feel impactful on our team members, and they have occurred to achieve a more committed focus on helping those waiting for an organ or tissue transplant. As Donor Network West is an essential part of health care, it has been mission-critical to have staff members both in our offices and working remotely to serve the needs of our donors and those waiting for an organ transplant, while also safeguarding the health and safety of our team members. Our organization is an essential operation to ensure those who await a life-saving organ have hope to receive one in time. We appreciate everyone’s cooperation, which has been especially challenging during COVID-19. Based on direction from the Centers for Disease Control and Prevention (CDC) and our local health department, our guidelines were provided to each employee regarding masks and social distancing. We have also asked that in employee break rooms, that staff members wear masks when preparing food, and may remove masks to eat while also practicing the six-feet of social distancing outlined in the guidelines. We are limiting the number of people using the break rooms at a given time and those capacities depend on the amount of available space. If more space is needed during busy times, some of our conference rooms have been identified for use with capacity limits as well. We have modified our office space to allow for six-feet of distance between workstations, although prior to COVID-19, we discouraged people eating at their desks and encouraged people to take a bonafide break away from their cubicles. We are asking that people do wear masks if they are working in their cubicle at this time. We have cleaning supplies available at all locations for break rooms, conference rooms and workstations. We welcome honest and timely feedback and invite you to have a conversation with our senior leadership team directly to discuss concerns. We appreciate all of our staff for their continued commitment and dedication to the mission of organ and tissue donation throughout the pandemic and beyond.

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5.0
Mar 7, 2025
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Pros

Good pay, dedicated co-workers, good management, and well-staffed, with a lot of room for advancement. Regular raises and bonuses every year. One of the best OPOs I've ever worked for, and I've worked for multiple.

Cons

Health insurance could be better, but the benefits are good overall.

3.0
Jan 27, 2026
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Pros

Work itself can be interesting when systems function properly, PTO is reasonable, made great friendship but all of them have left

Cons

Family Services Dept- High turnover has become normalized, Leadership changes created more confusion than clarity, Morale has steadily declined, people being handed leadership without qualifications

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