I love working at dunkin donuts. - Store Manager Dunkin' Employee Review

5.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

We are a team, it's like a big family. My owner is the best, she takes very good care of us. I enjoy waking up and going to work and helping the public at my store.

Cons

The only con I can think of honesty is finding good workers, people have lost the want to work hard and put the customers first.

Explore other reviews about Dunkin'

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and they’ll hire anyone willing to work. The work is fairly easy. You’ll get your hours if you’re a good worker. You get a 401k, health insurance and life insurance after a year of employment.

Cons

It’s really hot in the summer. They won’t turn down the ac for us, we’re not allowed to wear shorts and we’re not allowed to have fans. Be prepared to get heat exhaustion. We hardly ever get raises. I’ve gotten a raise twice in the 5 years I’ve been here. The base pay is a slap in the face if you’re an adult with a home, kids etc. We don’t get breaks at our store unless you’re a minor. You’re not allowed to sit down. You can’t wear anything that’s not Dunkin approved so you have to wear jeans or black work pants. If you want to work your way up, you have to have completely open availability.

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