It was great for a while but after that it just all went down hill and was an overall terrible experience. - Anonymous employee Dunkin' Employee Review

3.0
Sep 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You build a great idea of what true customer service is and it prepares you for further jobs along the way.

Cons

Alot of favoritism from certain managers in my opinion and everything has to be done Thier way even if you have it down in your own way.

Explore other reviews about Dunkin'

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good job if you are in college or in highschool

Cons

low pay and bad scheduling

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and they’ll hire anyone willing to work. The work is fairly easy. You’ll get your hours if you’re a good worker. You get a 401k, health insurance and life insurance after a year of employment.

Cons

It’s really hot in the summer. They won’t turn down the ac for us, we’re not allowed to wear shorts and we’re not allowed to have fans. Be prepared to get heat exhaustion. We hardly ever get raises. I’ve gotten a raise twice in the 5 years I’ve been here. The base pay is a slap in the face if you’re an adult with a home, kids etc. We don’t get breaks at our store unless you’re a minor. You’re not allowed to sit down. You can’t wear anything that’s not Dunkin approved so you have to wear jeans or black work pants. If you want to work your way up, you have to have completely open availability.

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